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Making Presentations "100% relevant…the ideas were new and inventive and have given me the confidence to enjoy presenting." "Excellent, simple and straight to the point." "Very relevant course, excellent for shortening lead times for presentations." Selling Products or Services "Having a better structure will definitely help me in achieving a higher success rate." "Well constructed, good material. Good confirmation of common sense, sales situations plus some highly informative new angles on age-old pitfalls." "Well targeted at our business. Ideas were very relevant to the industry and everyday situations." Negotiating Agreements "Ideas totally relevant to all negotiating situations." "Practical work one of the most useful areas of the course, learnt a lot from coaching and performing." "Very effective practical work. Allowed you to show how to negotiate on a day to day basis." Customer Service "Very useful and relevant, enabling us to direct calls in a more structured way. Related well to our work environment." "This has made me think more about what I actually say and how the caller 'sees' me." "The course was enlightening on certain aspects of both seller and buyer attitudes which is an aid when dealing with customers." For an initial discussion |
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